Custom Listing

Shipping

If you're in the UK your order will be shipped with a trackable service from Royal Mail.

International customers can either choose to use Royal Mail or a courier delivery. Your email address and phone number will be shared with the courier company if you choose this option. International delivery times are as follows:

Courier - 5-7 working days guaranteed

Royal Mail - up to 2 weeks for most of the world, not guaranteed (however 90% of orders will arrive within this timeframe). if you're in Australia, it may take longer (sorry!).

If you're in a rush to receive your order, please select the courier option to avoid any unnecessary delays.

Returns

Returns are accepted on standard (non-customised) items, buyer to pay return postage, with a tracked and signed for service highly recommended. 

Please contact Seeker Jewellery within 14 days of receipt if you wish to return anything. Your returned piece must be returned in an unused condition.

I'm afraid I cannot accept returns of any bespoke pieces, so please ensure all details are correct before confirming your order.

Gold pieces are completely made to order and as such are classed as bespoke.

Customs Fees

The buyer is responsible for all customs fees and charges.